Shipping policy
Thank you for shopping with Utipaza. We are committed to delivering your orders quickly and reliably throughout the United Kingdom.
Store Information
Utipaza
Address: 31 Cordon Street, Wisbech, England, PE13 2LW
Phone: +44 7480 753372
Email: utiyipaza12@gmail.com
Shipping Locations
We currently ship only within the United Kingdom.
At this time, we do not offer international shipping.
Processing Time
All orders are processed within 1–3 business days after payment has been received and confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
Transit Time
Once your order has been dispatched, delivery typically takes 2–4 business days.
Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Free Shipping on All Orders Within the United Kingdom
There are no additional shipping charges for deliveries within the UK.
Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.
Delays and Delivery Issues
While we strive to ensure timely delivery, Utipaza is not responsible for delays caused by:
- Courier service disruptions
- Severe weather conditions
- Public holidays
- Incorrect shipping information provided by the customer
- Circumstances beyond our reasonable control
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in tracking your shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is provided and the order cannot be delivered, additional shipping charges may apply for reshipment.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:
Email: utiyipaza12@gmail.com
Phone: +44 7480 753372
We will work with the shipping carrier to resolve the issue and provide an appropriate solution.
Contact Us
For any shipping-related questions, please contact:
Utipaza
Email: utiyipaza12@gmail.com
Phone: +44 7480 753372
Address: 31 Cordon Street, Wisbech, England, PE13 2LW